How do I amend a user's email address?

After reading this article, you'll be able to make changes to a user's email address!

  1. After logging in to your "Administration" site, select the “User Management” tab located in the top navigation.
    User Management Titles
  2. On the “User Management” tab, use the search function to find the selected user and click into their profile.
    User Select User Management
  3. Once in the profile you wish to amend, select “Edit” to make changes to their details.
    Edit User User Profile
  4. After making the necessary amendments to the email address, click “Update” to update the user profile.
    Edit Email User Profile
  5. Select “Resend Confirmation Email” to email the updated username with temporary password and login details. This can only be done for users who have not yet logged in to the platform.
    Resend Verification User Management
  6. You will receive a notification to confirm the email has been sent. This can only be done for users who have not yet logged in to the platform.